At DiamondExch, we are committed to promoting responsible gambling and providing a safe and controlled environment for our users. Gambling should be a form of entertainment, not a way to generate income.
1. Our Commitment
DiamondExch aims to:
Prevent underage gambling
Promote responsible betting behavior
Provide tools to help users manage their gaming activity
Offer support to users who may experience gambling-related problems
2. Age Restriction
Our services are strictly limited to individuals who are 18 years or older (or the legal age in their jurisdiction).
We reserve the right to request identity verification documents at any time. Accounts found to belong to underage users will be suspended immediately.
3. Responsible Gaming Guidelines
We encourage users to:
Gamble only with money they can afford to lose
Set personal deposit and spending limits
Avoid chasing losses
Take regular breaks from gaming
Avoid gambling when stressed, upset, or under the influence of alcohol or drugs
4. Self-Exclusion & Account Controls
If you feel that your gambling habits are becoming problematic, you may:
Request temporary account suspension
Request permanent self-exclusion
Set deposit or wagering limits
To activate any of these options, please contact our support team.
5. Signs of Problem Gambling
You may need help if you:
Spend more money or time gambling than intended
Borrow money to gamble
Feel anxious or stressed about gambling losses
Hide your gambling activity from family or friends
Struggle to stop gambling
6. Support & Assistance
If you believe you are experiencing gambling-related issues, we strongly encourage seeking professional help. Consider contacting reputable gambling support organizations available in your region.
7. Protection of Vulnerable Persons
We recommend users install parental control software to prevent minors from accessing gambling websites on shared devices.
8. Policy Updates
DiamondExch reserves the right to update this Responsible Gambling Policy at any time. Continued use of the platform indicates acceptance of any changes.
9. Contact Us
If you require assistance regarding responsible gambling or account restrictions, please contact our customer support team.