At DiamondExch, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Payment details
Government-issued identification (if required for verification)
Non-Personal Information
IP address
Browser type and device information
Cookies and usage data
Website activity and preferences
2. How We Use Your Information
We use your information to:
Create and manage your account
Process transactions securely
Provide customer support
Improve our services and user experience
Send important updates or promotional offers
Comply with legal and regulatory requirements
3. Data Protection & Security
DiamondExch implements appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data with:
Trusted third-party service providers (payment processors, hosting services, etc.)
Legal authorities when required by law
Fraud prevention and security agencies
5. Cookies Policy
Our website uses cookies to enhance user experience, track website performance, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal obligations.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact our support team.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
DiamondExch may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.